Terms & Conditions of Sale
UK Beauty Machines – Terms and Conditions of Sale:
1.1 This Website is owned by DJ Stock Limited (referred to in this document as “we” and “us”), a company located in England, our head office is based at Unit 6, Chevin Mill, Leeds Road, Otley, Leeds, LS21 1BT
1.2 Upon purchase you will be registered with us as a business customer and these are the Terms and Conditions of sale that apply to transactions between you and us.
1.3 By purchasing any products (the “Product(s)”) and by using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.
- Purchase of Products
2.1 The placing of a Product on our Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged).
2.2 We will acknowledge by e-mail your order for a Product at the time you place your order. We will then notify you within 5 days of such email whether we have accepted your order and at the same time (if we have accepted your order) we will notify you of expected delivery dates.
2.3 Any order (whether or not accepted) is subject to availability of the product. If the product becomes unavailable prior to delivery we will notify you within 14 days of acceptance of your order and give you the choice of:
2.3a cancelling the order and receiving a full refund or
2.3b purchasing an alternative product.
If payment has been taken for the product and you have cancelled the order we will issue a refund within 7~10 days of receiving notification of cancellation of the order. If you choose to purchase an Alternative Product these Terms will apply; If payment has been taken for the cancelled order we will refund to you any overpayment or take payment for any underpayment. All products are made to order, excluding the Titan 3 laser. The restocking fee is 8% of the total purchase price, but not including delivery charges. Typical factory returns cost £250 via courier.
2.4 In the event a Product is listed at an incorrect price due to an error, we will notify you within 14 days of accepting your order of the correct price by e-mail and we will give you the choice of either purchasing the Product at the correct price or cancelling your order. If you confirm you want to purchase the product at the corrected price we will deliver the product to you as per original agreement. If payment has been taken for the product and you cancel your order we will, on return of the product (if the product has been sent out) issue a refund within 7~10 days of such return. we will issue a notice of cancellation if the product hasn’t been sent out.
3.1 Orders accepted by us before 5.00pm on a working day will be processed that day and we will use reasonable endeavors to meet the requested delivery specified on the Website provided no additional security checks are required and the requested Product is available. (A working day is any day other than weekends and bank or other public holidays).
3.2 Risk in the Products passes to you when the Products are signed for at the delivery address specified when you order. We accept no responsibility for any damage or loss to the Products after risk passes.
3.3 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
3.4 We will inform you as soon as possible after acceptance if we are unable to deliver the Products to you on the date specified by us and you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable to you for any financial losses you may have for any delay in delivery and time of delivery shall not be of the essence of the contract.
3.5 If you fail to take delivery of the Products and without prejudice to any other rights and remedies available to us, we may:
- store the Products until actual delivery and charge you the reasonable costs (including, without limitation, insurance) of storage and postage.
- sell the Products at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any proceeds received.
- Right to Cancel an Order
4.1 You have the right to cancel the contract any time up to 5 working days after you receive the Products by notifying us by email to the email address provided. Subject to restocking fee @ 8% and delivery costs incurred.
4.2 If you cancel the contract under 4.1 after the Products have been delivered to you, you must return the Products to us at the address shown within the ‘Returns’ section of the client area on our Website at your own cost and risk. If you cancel the contract before the Products have been delivered to you and then you receive the Products after cancellation you must not unpack them from their packaging but must immediately send them back to us. In any event you must return the Products to us within 5 working days of notifying us of cancellation under. Shipping costs, and a cancellation/restocking fee is payable by the customer. The restocking fee is 8% of the total purchase price, but not including delivery charges.
4.1, or if later, of receiving them. If you do not we shall charge you a sum not exceeding the direct costs of recovering the Products.
4.3 Until you return the Products to us you must keep them in your possession and take reasonable steps to ensure they are not damaged. Provided that we receive the Products within the specified period in the same condition they were in when delivered to you then we will refund you for the Products in question within 7~10 days of the receipt by us of the Products.
4.4 Item not required – You cannot cancel a contract for consumable goods which, by their nature, cannot be returned, except where a fault has been discovered that could not have been identified without unsealing the goods.
5.1 The Products are at your risk from the time of delivery. DJ Stock Limited cannot accept any liability due to misuse or miss-handling of the product.
5.2 Ownership of the Products shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of:
- the Products; and
- all other sums which are or which become due to us.
5.3 We shall be entitled to recover payment for the Products even though ownership of any of the Products has not passed from us.
5.4 Until ownership of the Products has passed to you, you must:
- store the Products (at no cost to us) separately from all your other products and products of any third party in such a way that they remain readily identifiable as our property; and
- not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; maintain the Products in satisfactory condition and keep them insured on our behalf for their full price against all risks
- Defective Goods and Warranty
6.1 All products come with a 12 month guarantee as specified in the relevant product specification on the website. In the case of a fault, DJ StockLimited will offer to repair, replace or refund the cost of an item within a 12 month period. If a fault occurs outside of this 12 month period, we can contact the manufacturer on your behalf and arrange a quotation for any necessary repair work. You will be liable for all incurred postage charges.
6.2 The warranties in clauses 6.1 do not apply to any defect in the Products arising from your negligence, damage caused by you, accident, use otherwise than in accordance with its intended use, failure to follow manufacturers or our instructions or any alteration or repair carried our without our written approval.
6.3 All Products will be delivered by a member of DJ Stock Limited team and must be check while on site and returned on the day if any fault is found. If the delivery is made by a third party then if the Products are damaged on delivery, incomplete or not what you ordered, you must notify us via email or the Client Area of the Website straight away and in any event within 48 hours of delivery. We will arrange collection for returning the Products to us within 5 days of such notification by following our online returns procedure specified in our Client area on our Website. At our option we will repair or replace the Product(s) or refund its cost to you and reimburse your reasonable returns cost up to a maximum amount of £30. You should keep your postage receipt.
6.4 Please note that any Products returned to us which you claim to be defective will be checked and verified by our technicians. Any returned Products that are not found to be defective will be returned to you and we shall charge you for the returned transport costs via your original payment method or hold the Product until full payment has been received by us for the return transport costs.
6.5 Any Products that you return to us are returned at your own risk, therefore we strongly advise all customers to take reasonable care when returning any Products to us by ensuring the Products are correctly addressed, adequately packed and carried by a reputable carrier.
6.6 If you opt to exchange the Products, any additional payments required will be taken form you using the same payment method as for the original purchase made by you. Replacement Products will not be dispatched until such payment has been received.
- Prices and Payment
7.1 The prices for the Products and delivery are available on enquiry. Consumables have their prices displayed on our Website and will incur a postage charge.
7.2 If you agree to purchase you must pay for any Products ordered by you within 30 days of date of invoice. Time for payment is of the essence. If you do not pay on time we may (without prejudice to our other rights and remedies) cancel the order and return any money paid in way of deposit.
7.3 If you fail to pay us any sum due pursuant to the contract, you shall be liable to pay interest to us on such sum from the due date for payment interest at the rate set out under the Late Payment of Commercial Debts (Interest) Act 1998
7.4 Payments may also be made by credit or debit card, by BACS transfer or by cheque and we shall not dispatch any Products until we receive cleared funds.
- Limitation of our liability
8.1 Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this Website it is provided on an “as is” basis and we give no warranty and make no representation regarding the accuracy or completeness of the content of this Website. Further, no warranty is given that the Website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.
8.2 Access to and use of this Website is at your own risk. We do not warrant that the use of this Website or any material downloaded from it will not cause damage to any property or persons, including but not limited to loss of data or computer virus infection, . We accept no liability for viruses. We recommend that you take all appropriate safeguards before downloading information or images from the Website.
8.3 In respect of any breach of clauses 6.1 , 6.1 our entire liability shall be limited, to the extent that the cause of action relates to the items purchased on our Website, to (at our option):
- repairing or replacing the Products; or
- refunding the amount paid by you in respect of the Products purchased.
8.4 Subject to clause 7.3 our aggregate liability in respect of all causes of action arising out of or in connection with the Products purchased on our Website or in connection with your use of the Website (whether for breach of contract, in negligence or any other tort, under statute or otherwise at all) will not exceed an amount equal to the value of the Products delivered to you under these Terms and Conditions.
8.5 We shall not be liable to you for any loss of profit; or loss of anticipated revenue; or loss of business; or any consequential or indirect loss.
- personal injury and death caused by our negligence;
- fraud; or
- any liability under the Consumer Protection Act 1987.
8.6 Consequential Loss
We do not accept any responsibility for any loss of earnings or any other consequences losses incurred by you resulting from product failure or delay in delivery.
By ordering from us, you will be registered as either a sole trader, or limited company business customer by us and this will apply to all transactions between us. We do not supply to members of the public.
8.7 Except for any warranties expressly set out in these Terms and Conditions any warranties, conditions or representations whether implied by statute or otherwise shall be excluded to the fullest extent permitted by law.
- Complaints Procedure
9.1 We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us (GoInk Limited) at the address below.
10.1 Product images are for illustrative purposes only and may differ from the actual product.
- Entire Agreement
11.1 These Terms and Conditions represent the entire understanding relating to the use of the Website and supersede all other statements, representations or warranties (whether written, made by email or oral) made by us. Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently. Any rights not expressly granted in these Terms and Conditions are reserved by us.
12.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.
- Third Party Rights
13.1 A person who is not a party to this contract is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
- Force Majeure
14.1 We shall not be liable to you for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.
15.1 We may vary these Terms and Conditions in relation to future sales from time to time by publishing new Terms and Conditions on the Website.
- Law and Jurisdiction
16.1 These Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Details
UK Beauty Machines
Unit 1, Chevin Mill